In-Store Services

subheader-services

In-Store Services

At Signature Retail Services, we believe that in-store service and execution is paramount. We have adopted and evolved our service model to provide our clients with solutions to a number of problems:

Problem

Retailers are continually striving to increase the quality of their staff while battling turnover, seasonality and other challenges.

Our Solution

  • Dedicated Product Knowledge Specialists
  • PK Classes- Corporate and Store-Level
  • “Product Knowledge College”
  • Seasonal Support
  • Road Shows
  • Contractor Events
  • Demonstrations

 

Problem

P.O.P. & displays are your silent salespeople in the stores. In a warehouse environment these visual merchandising tools can become broken, dirty, or even removed if not maintained.

Our Solution

  • Dedicated New Store, Reset, Service and Project Staffs
  • Regularly Scheduled Service Visits
  • Plan-O-Gram Integrity
  • Informative Display Maintenance
  • Regional Distribution Centers for P.O.P.

 

Problem

Once your product is sold to a retailer several challenges arise.

Was the product launched properly including merchandising verification? Do the employees know how to present your products key features in order to maximize sales? Are sales being tracked, trends reviewed and reorders being placed?

Our Solution

  • Over 400 Professionals Providing In-Store Service
  • Training Webinars and Other Knowledge Acquisition Vehicles
  • POP Maintenance
  • Customized Service Frequency to Meet Supplier Needs
  • Store Level Order Writing and Replenishment
  • Cross Merchandising
  • Digital Call Reporting and Photograph Capture
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